1. Who We Are
KnowURH2O is a water filtration installation company serving the Des Moines Metro and central Iowa. This Privacy Policy explains how we collect, use, and protect information you provide when contacting us through our website at knowurh2o.com.
2. Information We Collect
When you submit our contact form, we collect the following information solely for the purpose of responding to your inquiry:
- First and last name
- Email address
- Phone number
- City or area
- System of interest
- Any additional notes you choose to include
We do not collect payment information, government IDs, or any sensitive personal data through this website.
3. How We Use Your Information
The information you provide is used exclusively to:
- Respond to your inquiry about water filtration services
- Schedule a free consultation call
- Follow up regarding services you have expressed interest in
We will only contact you by the method(s) you have provided and will not send unsolicited marketing communications unrelated to your inquiry.
4. Third-Party Services
Our contact form is processed by Formspree (formspree.io), a secure third-party form submission service. Your submitted data is transmitted to and stored by Formspree in accordance with their own privacy policy. We do not sell, rent, or share your personal information with any other third parties.
Our website also uses Google reCAPTCHA to protect against spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
5. Data Retention
We retain contact form submissions only as long as necessary to fulfill your inquiry and any resulting service relationship. You may request deletion of your information at any time by contacting us directly.
6. Your Rights
You have the right to request access to, correction of, or deletion of the personal information we hold about you. To make such a request, please contact us at jeguck@gmail.com or by phone at (641) 233-8727.
7. Cookies
KnowURH2O does not use tracking cookies or analytics tools. Google reCAPTCHA may set cookies as part of its verification process.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the revised policy.
9. Contact
If you have any questions about this Privacy Policy, you can reach us at:
KnowURH2O
Email: jeguck@gmail.com
Phone: (641) 233-8727
Service Area: Des Moines Metro & Central Iowa